Denning Ombete

Your Success is my Success.

Denning Ombete photo

Contact
  • ombete@yahoo.com
  • 405-269-6858
Denning Ombete.
P.O. BOX 700982
Tulsa, OK, 74170


Seeking a position where positive attitude, team work and a get it done attitude can contribute to the value of your organization.


Windows Desktop & Deployment Engineer

Prosource IT /ConocoPhilips
  • Built, configured and deployed over 800 machines to users across the enterprise
  • Provided technicall support for users on their newly deployed machines
  • Work with a team that together built, deployed and managed 10,000+ machines
  • Provided in person technical support across lower 48 states.

IMG LLC May 2011 to September 2012
  • Managed relationships with vendors,clients and customers to achieve goals
  • Implemented IT solutions for back office operations.
  • Worked with 3rd party vendors and their APIs/Platforms to achieve company goals
  • Implemented carrier billing solutions.

Advance Tech Support Agent

Alorica Inc May 2008 to June 2011
  • Consistently delivered customer service satisfaction scores above 100% ending my career with 102% for the 3 years of employment.
  • Completed 90% of the support calls below the required time while achieving superior customers satisfaction scores.

Store Manager

Sprint Nextel October 2003 to December 2007
  • Exceeded company data sales targets by 36%. Consistently exceed company sales and customer acquisitions target with a low of 101% and a high of 120% of goal
  • Engaged in recruiting, hiring, training and developing new employees while maintaining a 0% turnover during my tenure.
  • Managed local budget and operation decisions with the goal of achieving company targets.
  • Created local marketing initiatives and campaigns.

Team Leader / Supervisor

Vision Quest Marketing, September 1998 to April 2001
  • 1000+ Hours of sales presentation over the phone.
  • 2000+ hours of inbound customer services and support.
  • As a team leader I developed a team process that enabled my team to be consistently at the top.

Trainer

Vision Quest Marketing, September 1998 to April 2001
  • 2000+ Hours of training experience.
  • Wrote and Developed the training program.
  • Engaged in recruiting, hiring, training and developing new employees.

University of Phoenix

BA Business Administration GPA 3.79 2004 to 2005

Personal

Teamwork Customer Service Sales Patiences Ambitious Positive Ability to learn quickly Willing to learn and grow Telemarketing Retail Sales

Computer/ Technical

MS Office SalesForce Windows Linux A+ CCNA Visual Basic .NET